NVIDIA DGX Spark Warranty & Support: What's Covered and How to Claim
How DGX Spark warranty works for NVIDIA Founders Edition and partner units, what's typically covered, how to claim, and how RTX Spark laptop warranties differ.
Who provides your warranty
If you bought NVIDIA's own DGX Spark, NVIDIA handles support. If you bought a partner system — for example ASUS Ascent GX10 or Dell Pro Max with GB10 — that manufacturer's warranty and service network applies. Retailers may add their own return window on top.
What's typically covered
Terms vary, but limited hardware warranties generally follow the same pattern.
| Usually covered | Usually not covered |
|---|---|
| Manufacturing defects | Accidental damage without a protection plan |
| Failed components (fans, ports, SSD) | Damage from unauthorised modifications |
| Units that won't power on | Software issues caused by third-party changes |
How to make a claim
A clear report speeds up any claim.
- Find your serial number and proof of purchase.
- Update DGX OS and drivers, then reproduce the issue.
- Note what you were running, error messages and temperatures.
- Contact the seller's support (NVIDIA or the OEM) and follow their RMA process.
Consumer rights in the UK and EU
In the UK and EU, your statutory rights against the retailer apply in addition to the manufacturer's warranty, including remedies for faulty goods. These rights cannot be removed by warranty terms.
How RTX Spark laptop warranties differ
RTX Spark laptops follow each OEM's normal laptop warranty, with options such as accidental damage cover and premium support. Our Trust & Lifecycle Score includes each OEM's support record.
Frequently asked questions
How long is the DGX Spark warranty?
It depends on the seller and region. Check the warranty terms from NVIDIA or your partner manufacturer and your receipt.
Can I extend DGX Spark warranty?
Many partner OEMs, especially business brands, sell extended or on-site support plans.
Does opening DGX Spark void the warranty?
It can. Check the manufacturer's terms before opening the case or replacing parts.
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